LEGAL REFERENCE

Your Privacy Matters to Us

We built ayubet around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino, slots and...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
ayubet Your Privacy Matters to Us

How We Protect Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here

Team online

Email Support

Send privacy concerns to our dedicated team. We respond within 24 hours to all data requests and clarifications about how your information is used.

Live Chat

Chat with our support agents during lobby hours. They can walk you through our data practices and answer questions about account security.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control notification settings anytime.

REVIEW SIGNALS

Privacy Standards We Follow

Encryption Standard

All payment transactions and account credentials use industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS details are protected with the same protocols used by major financial institutions.

Regular Audits

We conduct quarterly security reviews to ensure data handling meets current standards. Our systems are tested for vulnerabilities and updated continuously to stay ahead of emerging threats.

Transparent Logging

Every access to your account is logged and timestamped. You can review your login history and active sessions directly from your account dashboard at any time.

No Third-Party Sales

We never sell your personal data to advertisers or data brokers. Your information stays within ayubet unless you explicitly authorize sharing for specific services.

Compliance Ready

Our privacy practices align with data protection requirements in supported Indonesian regions. We update our policies when local regulations change to keep your rights protected.

Incident Response

If a security issue occurs, we notify affected users within 48 hours with clear steps to protect your account. Our incident team works around the clock to resolve any breach.

SIDE BY SIDE

Privacy Across Our Platform

01

Live Casino Tables

Your session data is encrypted end-to-end. Table history and betting records are stored securely and never shared with other players or external parties.

02

Slot Lobbies

Spin history and game preferences are tied to your account only. We don't track which games you play for marketing purposes without your consent.

03

Sportsbook Markets

Your betting slips and market selections are private. We don't sell your sports preferences to third-party analytics firms or betting syndicates.

04

Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed through secure gateways. We store only transaction IDs and amounts, never your full payment credentials.

05

Account Profile

Your username, email and phone number are protected with multi-layer encryption. You control what information appears on your public profile, if any.

06

Communication Preferences

You choose how we contact you: email, SMS or in-app notifications only. Unsubscribe from any channel anytime without affecting your account access.

07

Data Retention

We keep account data for as long as your account is active plus 12 months after closure. Older records are anonymized or deleted unless law requires retention.

QUICK SIGNAL

What This Policy Covers

Account Security We explain how we protect your login credentials, session tokens...
Payment Data This policy details how DANA, OVO, GoPay and QRIS payment...
Cookies & Tracking We use cookies to remember your lobby preferences and keep...
Third-Party Links Our sportsbook and live casino may link to external sites...
Children's Privacy ayubet is for adults only in supported regions. We don't...
Policy Updates We update this policy when our practices change or local...

Privacy Policy Questions

We retain your account data for 12 months after closure to handle refunds, disputes and legal obligations. After that, we anonymize or delete your information unless local law requires longer retention. You can request earlier deletion by contacting support.

Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll compile your account history, transaction records and profile information into a file within 7 business days. You can also request this via email to our support team.

No. We never sell your personal data to advertisers, data brokers or third parties. We share information only with payment processors (DANA, OVO, GoPay, QRIS) to complete your transactions and with legal authorities when required by law.

All payment information is encrypted with SSL 256-bit encryption before transmission. We never store your full wallet credentials or card numbers. Payment processors handle sensitive data directly; we store only transaction confirmations and amounts.

If we discover unauthorized access to your data, we notify you within 48 hours with details of what was affected and steps to protect your account. We also report the incident to relevant authorities in supported regions and work to prevent future breaches.

Yes. Non-essential cookies can be disabled in your browser settings or through our cookie banner. Essential cookies that keep your account secure cannot be disabled, but you can clear them anytime by logging out and clearing your browser cache.

Go to Account Settings > Close Account and follow the prompts. We'll deactivate your account immediately and begin data deletion within 7 days. Some transaction records may be retained for 12 months for legal compliance, but your personal details are removed.