Terms of Service
Covers account creation, gameplay rules and prohibited conduct. Aligned with this legal page on data handling and payment processing.
LEGAL REFERENCE
Our Legal Foundation
We've built ayubet around transparency, player protection and compliance with local regulations in supported regions. Every account, every transaction and every game session sits within a framework designed...
Transparent TermsPlayer ProtectionCompliance FirstSecure TransactionsFair Play
Policy & Jurisdiction
ayubet operates under licensing frameworks applicable to supported regions in Indonesia where local law permits online gaming activity. Our platform integrates DANA, OVO, GoPay and QRIS as primary payment channels, each subject to their own regulatory oversight. We maintain records of all account activity, deposits and withdrawals in compliance with local financial reporting standards. Your account data is encrypted and stored securely.
We do not share personal information with third parties except where required by law or to process your transactions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Policy Support Channels
Team online
Legal Inquiries
Questions about our terms, data handling or compliance? Reach our legal team through the support portal. We respond within 48 hours to all policy-related requests.
Account & Data
Need to review your account records, request data export or understand how we handle your information? Contact support with your account email and we'll guide you through the process.
Payment Disputes
If you have questions about a DANA, OVO, GoPay or QRIS transaction, our payment team investigates within 72 hours. Include your transaction ID in your message.
REVIEW SIGNALS
Trust & Compliance Signals
Encryption Standard
All data transmitted between your device and our servers uses TLS 1.3 encryption. Account credentials and payment details are never stored in plain text.
Transaction Logging
Every deposit, withdrawal and game round is logged with timestamp and session ID. You can review your full transaction history in your account dashboard anytime.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS are integrated through official APIs. We do not store payment credentials; all processing happens through their secure gateways.
Account Verification
We verify account ownership through email confirmation and optional phone verification. This prevents unauthorized access and protects your funds.
Dispute Resolution
If you dispute a transaction or believe your account was compromised, we investigate within 5 business days and provide a detailed report of our findings.
Audit Trail
Our systems maintain an audit trail of all account changes, login attempts and payment modifications. This record is available to you upon request.
SIDE BY SIDE
Consistency Across Our Policies
Privacy Policy
Details how we collect, store and use your personal information. Cross-referenced here for transparency on data security and third-party sharing.
Payment Terms
Specifies deposit minimums, withdrawal timelines and DANA, OVO, GoPay, QRIS fee structures. Consistent with our legal framework on transaction logging.
Responsible Play
Outlines account controls and support resources. Complements our legal commitment to player protection and account security measures.
Cookie & Tracking
Explains how we use cookies for session management and analytics. Aligned with privacy standards referenced in our legal compliance section.
Dispute Procedures
Step-by-step process for raising complaints or disputes. Mirrors the 5-business-day investigation timeline stated in our legal policy.
Account Closure
Covers permanent account deletion, fund withdrawal and data retention timelines. Consistent with our legal obligations on data handling and financial records.
QUICK SIGNAL
What Defines Our Legal Posture
Transparent Fees
No hidden charges on deposits or withdrawals. DANA, OVO, GoPay...
Instant Confirmations
Every deposit and withdrawal generates an immediate confirmation email with...
Data Ownership
Your account data belongs to you. We provide export options...
Fraud Prevention
We monitor for suspicious activity and flag unusual login patterns...
Secure Logout
Sessions expire after 30 minutes of inactivity. You can manually...
Compliance Updates
When local regulations change, we update our terms and notify...
Legal & Policy Questions
We encrypt all data in transit using TLS 1.3 and store sensitive information in encrypted databases. Payment details are never stored on our servers; DANA, OVO, GoPay and QRIS handle all credential processing through their secure gateways.
Contact our support team with your transaction ID and reason for dispute. We investigate within 5 business days, review logs and payment partner records, then provide a detailed report. If we find an error, we reverse the charge immediately.
Yes. Log into your account, navigate to Settings > Data Export and request a full download. We compile your transaction history, game rounds and personal information into a secure file within 48 hours.
All payments flow through official APIs provided by each partner. We never see your payment credentials. Each transaction is logged with timestamp and session ID for your records and our compliance audit trail.
You can close your account anytime through Settings. We retain transaction records for 7 years as required by local financial regulations. Personal data is deleted within 30 days unless legal holds apply.
We monitor for unusual login locations, rapid withdrawal requests and device changes. If we detect suspicious activity, we send an alert email immediately. You can review login history in your account dashboard and revoke sessions remotely.
Deposit and withdrawal fees depend on your payment method. DANA, OVO, GoPay and QRIS each have their own fee structures, which we display before you confirm. No hidden charges apply.